How To Download Razer Synapse 3 On Mac

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  • Downloading latest version of Synapse Now navigate to the official website of Razer and download the latest Synapse version launched. After installing, restart your computer. When the computer restarts, plug out your Razer peripherals.
  • Development Tools downloads - Razer Chroma SDK by Razer Inc. And many more programs are available for instant and free download. Razer Synapse 3, the.

12 Solutions to Fix

Razer Synapse 3 is a powerful utility that allows you to customize your Razer products by changing RGB colors or creating macros and keybinds for specific tasks. Limited devices Razer Synapse 3 is a tool that allows you to create macros and keybinds to save on the cloud.

Why isn't Razer Synapse opening on my PC? Here are 12 solutions to detect and fix your issues.

by Helen | Jun 18, 2020

Since its release, 'Razer Synapse won’t open' issue has lasted for years. If you’re a gamer and fans of Razer, then having no access to Razer Synapse could be frustrating for you. It is frustrating because after having the mentioned issue, you won’t be able to use a mouse and keyboard connected to your PC, and your game won’t work. Therefore, we jump in to help you with a set of Razer Synapse Problems and their solutions as well.


What Is Razer Synapse?

Razer Synapse is a unified configuration software released by Razer designed to configure and customize Razer hardware series (RGB lighting, keyboard macros, mouse DPI, etc.). Officially, Synapse allows its users to rebind controls or assign macros to any of their Razer peripherals and automatically saves all its users’ settings on cloud. Thus, when its users working with new Razer peripherals, they can apply their special device settings from the cloud savings without personalizing them one by one.


Why Is Razer Synapse Not Opening?

There are many possible reasons for Razer Synapse not working, simply software breaks down, driver outdated, unstable USB connection, surround module interference, antivirus software interception, device compatibility problem, and so on. And, one person’s Synapse was unavailable may due to one or more causes.


Razer Synapse Will Not Open - How to Fix?

As for different causes, the solution is unlike. The following content will sort the solutions into three groups.


Way 1. Relaunch Razer Synapse

If this is the first time you failed to start Synapse or you feel like you don’t pay your attention when opening it (maybe your clicks miss the icon), you can relaunch the software and run it as administrator.


How To Download Razer Synapse 3 On Mac Computer

Way 2. Check USB Connection of Razer Peripherals

Go to check the USB cables of Razer mouse, keyboard, etc. to see whether they are connected firmly or not. If not, just fix them or replace new ones to solve Razer Synapse not opening issue.


Way 3. Upgrade/Reinstall Razer Device Drivers

Check whether your drivers of Razer hardware devices are up to date or not. If it is not, just upgrade it.

If that doesn’t work, maybe you need a fresh installation of those drivers. Reinstallation will also bring you the latest version of device drivers.


Step 1. Right-click “This PC” (for Windows 10) or “My Computer” (in Windows 7/8) and choose “Manage” to open the “Computer Management” window.

Step 2. In the Computer Management window, click “Device Manager” in the left menu.



Step 3. Find and uninstall all Razer devices’ drivers. Just right-click on the driver and select “Uninstall device”. (Yes, here choose “Uninstall device”.)

Step 4. Disconnect all Razer devices form your computer by pulling out their USB cables.

Step 5. A few minutes later, restart your PC and plug all those devices in again. And, Windows will auto-install the drivers of the devices.


Way 4. Reinstall Razer Synapse

Move to the Apps & features a part in Windows Settings, find and uninstall Razer Synapse. Then, go to the Razer Synapse official page, download and install the newest version Razer Synapse 3.




Notes:

1. Make sure to completely delete all Synapse related folders [C:Program Files (×86)Razer ] and data [C:ProgramDataRazer directories]. And, those files are hidden in default, you should first unhide them before deleting.

2. Do not install the Razer Surround Module after Synapse’s reinstallation.

Or, you should go back to the old version of the software to deal with Razer Synapse not opening. Some users mentioned that Razer Synapse 2 is more stable than version 3. Besides, Synapse 2.0 supports MAC OS except for Windows while Synapse 3.0 can’t.


Way 5. Disable/Remove Razer Surround Module

If you take a fresh installation of Razer Synapse described in Way 4, you are suggested not to install the surround module. After Synapse reinstallation, log into your Razer account and let Synapse connect to the Internet.



Wait without any operation until Synapse shows the above screen. Then, you’ll get 2 notifications when clicking on the top-left email account: Razer Surround and Synapse Update. Click “Razer Surround” and select “Cancel”. Then, you can update Synapse if there is an available update version. Finally, restart the computer from Razer pop up notification.

Razer Synapse For Mac 10.15.3

If you already have Razer surround module installed, just uninstall it from Apps and Features in Windows settings.


Way 6. End Razer Processes for fixing Razer Synapse not Opening

For Razer Synapse 3.0 not opening, some users fixed it by closing Razer processes before launching it.

Step 1. Right-click the Taskbar and pick “Task Manager”.



Step 2. Click on one Razer process and click “End task” on the bottom left corner. Then, close other Razer processes in the same way. You can only close them one by one.

Step 3. Finally, run Synapse with administrator authority.


Way 7. Check Synapse’s Compatibility with System

Usually, this method can solve Razer Synapse not opening problem in Windows 7 or Windows 8.

In Win 8, go to “Synapse Properties”, select the “Compatibility” tab, and run the software with Windows 8 operating system.

For Windows 7, the operations are similar. Yet, you have to run synapse with admin and without any antivirus service running on.



Way 8. Create New Synapse Account

Another way to solve Razer Synapse not starting issued is to create a new account to log in. this is a temporary solution found by a synapse user. He himself confirmed that after a period of time’s use of the new account, the program will not apply again. Therefore, you should create another new account. He reminds that after you set up your account, make sure to export everything to a file. Then if you have the problem again later, all you have to do is create another new account and import the file and you're ready to go.


Way 9. Install the Newest Microsoft .NET Framework

NET framework is a necessary system configuration for Razer Synapse. If there is no NET framework, Synapse isn’t functional. Still, an outdated framework may also result in Synapse not applying. All in all, get the very latest version of NET Framework (currently 4.8) is the final solution.


Way 10. Turn off Windows Defender or Third-party Antivirus Firewall

These security programs may regard Razer Synapse as spyware and freeze it. Thus, it may get Synapse work again by disabling the antivirus software.

For your own third-party security applications, just temporarily stop it by yourself to fix Razer Synapse Won't Open issue. The next will show the guide to turn off Windows Defender.


Step 1. Type “control panel” in the bottom left search column and open Control Panel in the search results.



Step2. Scroll down to find and open the Windows Defender Firewall window.



Step 3. Click “Turn Windows Defender Firewall on or off” in the left menu.



Step 4. Choose “Turn off Windows Defender Firewall” in both private and public network settings. Then, click “OK”.

Note: Remember to turn on Windows Defender Firewall after successfully launched Razer Synapse.


Way 11. Update Computer Operating System

There is also a chance that an old system version is not compatible with Razer Synapse. So, update your OS might also solve Razer Synapse not opening the problem.


Step 1. Open computer settings.

Step 2. Select “Update & Security”.

Step 3. In the Update & Security Settings window, check for system updates; download and install the update if there is any.



Way 12. Take a Clean Boot

Carry out a clean boot to explore execution problems within a booting procedure, like mistake messages and programming clashes. Then, solve these problems may fix Razer Synapse access unavailable issue.


The Bottom Line

If none of the above work in your situation, you can try to contact the Razer support team. Though not a few people complained that its useless to rely on the support team; they are not that technical and won’t finally solve the problem, you can try your luck if there’s no other solution you can think about. Or, just keep searching in Google for further solutions. Good luck!

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If you’ve ever used a Razer gaming keyboard or mouse, or any other Razer peripheral with your Mac, you will have installed Razer Synapse. This tool allows you to configure settings on Razer devices, such as allocating functions to the buttons on mice, adjusting sensitivity, and creating macros from keyboard combinations.

While Razer’s support for Windows versions of Synapse appears to be very good, that’s not necessarily the case with the Mac version, which tends to lag behind when it comes to new features and upgrades. Or, you may have installed it and want to keep using it, but have noticed that it’s causing problems for your Mac, maybe by crashing or hitting performance. It’s possible, then, that if you’ve downloaded Synapse for the Mac, you may have decided that it’s not worth using it, perhaps because you now use a Windows machine to configure your Razer devices. If that’s the case, you should uninstall it. The rest of this article will show you how to do that.

How to uninstall Razer Synapse on your Mac

The easiest way to uninstall Razer Synapse on a Mac is to use its own uninstaller, if you have it.

  1. Go to Applications>Utilities and look for ‘Uninstall Razer Synapse.’
  2. If you find it, double-click on it and follow the instructions when it launches.

If you can’t find the uninstaller, you can uninstall it manually.

The first thing you should do is quit any running processes — while you’re doing that, you can check whether Synapse is the cause of any performance issues your Mac is having.

  1. Go to Applications>Utilities and double-click on Activity Monitor to launch it.
  2. Look through the list of running processes for anything with ‘razer synapse’ in its name.
  3. If you find one or more processes, take a look at their RAM and CPU usage and compare it with other processes, that will give you an idea if it’s hogging resources.
  4. When you’re ready, select each Razer Synapse process in turn and press the Quit Process button in the tool bar.
  5. Quit Activity Monitor.

Once you’ve deleted running processes, you can move to the next stage and delete the application.

  1. Go to your Applications folder and look for the Razer Synapse app.
  2. When you find it, drag it to the Trash.
  3. Click on Finder in the Dock and choose the Go menu.
  4. Select Go to Folder and paste this location in the box: /Library/Application Support/Razer
  5. Drag the Razer folder to the Trash.
  6. Repeat step 4, this time paste: ~/Library/Cache
  7. Locate the file ‘com.razerzone.RzUpdater’ and drag it to the Trash
  8. Repeat step 4 again and navigate to: /Library/FrameWorks
  9. Remove the following files:

    RzAudioSettings.framework

    RzSkinToolkit.framework

    RzStorageSDK.framework

  10. Now, navigate to: /Library/Extensions/
  11. Remove: RazerHid.kext

Did you know?

You can uninstall apps much more easily and quickly using a dedicated uninstaller like the one in CleanMyMac X. It removes all the files associated with an app with one click, removing the need to locate and remove files manually.

Here’s how it works:

  1. Download and install CleanMyMac X (free trial available).
  2. Double-click it in your Applications folder to launch it.
  3. Choose Uninstaller from the left hand sidebar.
  4. Locate the app you want to uninstall, in this case Razer Synapse.
  5. Check the box next to it and press Uninstall.

That’s it! CleanMyMac will now uninstall the app and remove all the files it placed on your Mac.

Another option, if you’re not sure you want to uninstall Razer Synapse, is to reset it. That may solve any problems you’re having with it and allow you to keep it. You can do that in CleanMyMac X, using the Uninstaller tool. At step 5, above, when you’ve checked the Razer Synapse app, click on the dropdown menu labelled ‘uninstall’ and choose ‘reset’. Then press the Reset button at the bottom of the window.

Remove Launch Agents

You will also need to remove launch agents that Razer Synapse installs:

  1. In the Finder, click on the Go menu and choose ‘Go to menu’
  2. Paste the following into the text box: /Library/Launch Agents
  3. Look for the two files listed below and drag them to the Trash

com.razer.rzupdater.plist file

com.razerzone.rzdeviceengine.plist

4. Empty the Trash

Tip:

CleanMyMac X can also remove launch agents quickly and easily.


It works like this:

  1. Launch CleanMyMac X.
  2. Choose Optimization in the sidebar.
  3. Select Launch Agents.
  4. Locate the launch agents you want to remove and check the box next to them.
  5. Press Remove.
  6. Type in your user password when prompted.

The last step is to remove the certificate Razer Synapse leaves in your Keychain.

  1. Go to Applications>Utilities.
  2. Launch Keychain Access.
  3. Choose My Certificates.
  4. Look for anything with ‘Razer’ in its name.
  5. Press the Delete key.
  6. Quit Keychain Access.
How

If you prefer to be really hardcore and use the Terminal to uninstall apps, you can do that, too. However, as with doing anything with Terminal, you should only do it if you know how to use Terminal commands and know what each one does. Use these commands:

  1. Go to Applications>Utilities and launch Terminal.
  2. Type the following commands to remove Synapse launch agents. Press Return at the end of each line:

launchctl remove com.razer.rzupdater

launchctl remove com.razerzone.rzdeviceengine

sudo rm /Library/LaunchAgents/com.razer.rzupdater.plist

sudo rm /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist

3. Remove the kernel extensions with this command:

sudo rm -Rf /Library/Extensions/RazerHid.kext

4. Drag the Razer Synapse app from the Applications folder to the Trash.

5. Remove files from the Application Support with the following commands:

sudo rm -rf /Library/Application Support/Razer/

rm -rf ~/Library/Application Support/Razer/

6. Remove files from the Library Frameworks folder with these commands:

sudo rm -rf /Library/Frameworks/RzAudioSettings.framework/

sudo rm -rf /Library/Frameworks/RzSkinToolkit.framework/

sudo rm -rf /Library/Frameworks/RzStorageSDK.framework/

7. Restart your Mac.

Razer Synapse is a utility application for Razer’s range of gaming peripherals including mice and keyboards, and allows them to be configured on your Mac. However, Mac support lags behind that on Windows and you may decide you want to uninstall it, especially if you no longer use it. There are several ways to uninstall Razer Synapse on a Mac, but the easiest is to use CleanMyMac X.